Returns & Refunds policy
Refund, Cancellation & Liability Policy
Effective Date: [1 April 2026]
Last Updated: [22 April 2026]
This Refund, Cancellation & Liability Policy (“Policy”) governs all purchases made through the Zonfly Institute application, website, and any associated platforms (“Platform”). By accessing or purchasing any course, service, or subscription from Zonfly Institute, you agree to be legally bound by this Policy.
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1. Strict No Refund & No Cancellation Policy
All purchases made on Zonfly Institute are final, binding, and non-refundable.
Once a user has successfully completed a purchase:
- No refunds will be issued under any circumstances
- No cancellations will be accepted
- No transfers or adjustments to another course/service will be permitted
This includes (but is not limited to):
- Change of mind after purchase
- Dissatisfaction with course content
- Incomplete usage of course
- Accidental purchase
- Financial or personal reasons
- Lack of understanding of course material
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2. User Acknowledgment & Responsibility
By making a purchase on the Platform, the user expressly confirms that:
- They have read and understood all course details, pricing, and features
- They are making the purchase voluntarily and after due consideration
- They agree to the strict no-refund and no-cancellation policy
- They will not raise disputes or claims inconsistent with this Policy
Users are solely responsible for ensuring that the course meets their expectations before making payment.
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3. Limited Exceptions (As per Law Only)
Zonfly Institute maintains a strict no-refund policy.
However, refunds may only be considered if:
- Required under applicable laws of India, or
- There is a verified duplicate transaction or unauthorized payment, reported within 24 hours of the transaction
All such cases will be reviewed at the sole discretion of Zonfly Institute, and the decision shall be final and binding.
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4. Technical Issues & Access
- Users must report technical issues at:
zonflyinstituteoftechnology@gmail.com
- Zonfly Institute will make reasonable efforts to resolve access-related problems.
- Solutions may include troubleshooting support, access restoration, or alternative arrangements.
No refunds will be provided once course access has been granted, regardless of technical issues.
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5. Chargebacks, Disputes & Misuse
If a user initiates a payment dispute, chargeback, or complaint with a bank/payment gateway without first contacting Zonfly Institute:
- The account may be suspended or permanently terminated
- Access to all services may be revoked without notice
- Zonfly Institute reserves the right to take legal action for recovery of dues and damages
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6. Limitation of Liability
Zonfly Institute shall not be held liable for:
- Any direct, indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- User dissatisfaction with course outcomes
- Internet issues, device incompatibility, or third-party service failures
All services are provided on an “as-is” and “as-available” basis without warranties of any kind.
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7. No Guarantee of Results
Zonfly Institute does not guarantee:
- Job placement or income generation
- Specific results or outcomes from any course
- Success in exams, business, or career
Results depend entirely on the user's effort, skill, and external factors.
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8. Policy Updates
Zonfly Institute reserves the right to modify, update, or replace this Policy at any time without prior notice. Continued use of the Platform constitutes acceptance of the updated Policy.
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9. Contact Information
For any queries or support:
Zonfly Institute
Email: zonflyinstituteoftechnology@gmail.com
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10. Governing Law & Jurisdiction
This Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or related to this Policy shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].
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11. Binding Agreement
By purchasing any course or service from Zonfly Institute, the user confirms that:
- They have read, understood, and agreed to this Policy
- They accept that all payments are non-refundable and non-cancellable
- This Policy forms a legally binding agreement between the user and Zonfly Institute
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Zonfly Institute reserves all rights not expressly granted herein.